Frazer you might find the crew are just as pissed of with some of the policys of the airline as you are.
The common bitch is stealing of planes to cover tech ones which means that instead of one plane being late there is 7-8 flights late and 7-8 crews lives screwed with possibly screwing the roster for the rest of the week and having to have an unplanned night stop. BUt apparently its cheaper to get the 7-8 flights away with under 2 hours late than have one 3-4 hours late.
Doesn't half piss the punters off though.