Problem is fella, the monster margin stuff has so big a margin on them nobody buys them
Agreed, in-flight entertainment these days is laughing at the prices being asked for stuff I don't want. If I'm hungry, I'll eat at the airport where I have a real choice, a proper table and some elbow room. There is probably more cost to the airline in hauling that cr@p around than margin made from on-board sales.
Here's a free business tip. Rather than paying your people to try and flog me some Pringles, pay them to ask me questions about my journey. What worked well ? What didn't work well ? Why did I choose to fly with them ? Where am I travelling next and who will I use ? How will I make that choice ?
Who knows, Flybe may sort themselves out and get more of my company's business.
.....or maybe they won't.