woodpecker
Why do you say the culture will never change?
My late employers spent a lot of time, money and expertise to eradicate the problems thay had in the 80s. It can be done!!
If there is a will within the management structure, and I'm assuming we are talking about BA, something must be done. Under JAR-Ops the responsibility must rest with the CEO or responsible person.
I remember an Air Canada DC9 with a toilet fire when the flight-deck were blissfully unaware of the severity of the fire until it's too late.
Let's hope history does not repeat itself with regards to the CRM issues.
MP