All of the above clearly shows that CRM is just a buzz-word.
Every year at the refresher we pay lip service to it. In some enlightened companies the course combines F/D and F/A members. We answer all the questions and do our group exercises. Thereafter it's a free for all.
Of course the Ops Manual Part A clearly states the chain of command on board an aircraft. Obviously many Cabin Crew members do not even read it. (or perhaps do not have access to it?)
I think it is about time that airline managements and regulatory bodies tackle the issues raised, especially cases like the cabin fire mentioned.
Having said all that, I have flown with many good No1's whom I would like to have with me if something was to go wrong. The lives of the pax, the crew and indeed myself might depend on it.
Hopefully we can shift that 'Them and Us' attitude. Let's do it!!
