The problem with current management is they manage reactive and too late.
The current management pow wows would not be occurring if they listened and acted on employees concerns years ago.
I'd go further to say they should listen & act on employee advice in a range of areas.
Examples off the top of my mind include:
1. Mainline staff were concerned about their career progression in 2004, hence the MOU with JQ but management failed to manage the pilot numbers. Recruitment progressed full steam ahead at JQ whilst mainline pilots were denied the opportunity to transfer to JQ. Total group pilot numbers increased so too the surplus of pilots in mainline. I believe there are currently around 200 surplus pilots in mainline. If the MOU was managed correctly there should have been no surplus, that's why the MOU was out in place.
2. Engagement surveys revealed the lack of mainline engagement for years, including mainline members concerns about career progression. If management had addresses the concerns years earlier there would be no need for the management pow wows now.
3. Frontline staff constantly provided feedback from passengers about JQ/QF code sharing. Our passengers would tell us they thought they bought Qantas & got Jetstar. Only now years later have management decided to pull the code share numbers on selected flights.
4. For years QF passengers have told frontline staff they want mainline to fly to places like Bali & Hamilton island. But management decided on a slow retreat from destinations only to gift passengers to the likes of JQ &
VB.
5. Staff were telling management for years even though the 767 was due for retirement it needed a cabin refresh & IFE upgrade. It took years before the refresh commenced.
The problem is they don't listen. Then eventually roll forward a couple of years, countless focus groups over latte's and minute taking. Consultation with external consultants and new initiatives are implemented and sold as management driven change.
It's about longevity. The pilots group needs to just sit on their hands. Passing time before theses clowns manage change albeit late.