Tableview
I don't think that I am being " ungracious" as I have said I am happy with the action taken by EZY over the last few days, however it should never have happened in the first place when the ticket is not flexible because EZY get my money if I don't turn up and i cant recover it. I am happy to do business on this basis but selling seats twice is bound to end in trouble and customer disatisfaction when there is no refund if the passenger fails to show up as there will be very few no shows.
Having been on about 50 EZY flights over the past few months I have on the whole been happy with the product, apart from the inccident in question the only problems have been the diversion to Madrid to pick up a first aid kit that was a shambles in terms of delay and a weather diversion into Seville that was handled superbly.
I hope that this is a balanced veiw of the EZY product.