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Unfortunaly EZY have not said why I was denied boarding and can't explain why the incorrect amount of compensation was offered.
The fact that EZY have now acted correctly should not be taken as an indication of my satisfaction with the situation, I did not get what I had paid for and was not offerd the correct compensation at a time when I had heavy family commitments and being denied boading resulted in a lot of stress for the family, all I wanted was to get on the aircraft and go home......... Not unreasonable when you have paid for the ticket.
Knowing that EZY can't turn back the clock I am however satisfied with the final outcome.
If the incident had been delt with properly from the start I would have had no grounds for some of the scathing remarks but you can only call it as you see it at the time.
Kick the Tires
Thank you for the kind words, your comments say far more about you than they do about me.
Last edited by A and C; 24th Jan 2013 at 09:19.