JKKne
Thank you for making valid points and not just defending jet2 as a cheerleader. My father was given permission to speak on her behalf. The situation in Tenerife was very fluid at the time and the priority was to sort things out, without causing this lady anymore undue stress. The phone call was made to jet2 25mins to late. None of the staff my father spoke to showed any compassion at all in this matter. As for insurance, its hard to get for over 75's apparently.