As long as you know what the person is saying, can't see what the problem is. Regarding stair delays, I'm not saying your telling porkies but the turn around times at BFS are 35/40 mins. If handlers are taking 15/20 mins to bring steps to aircraft, surely the airlines would be none too pleased. Were your flights the last ones in for the day? Regarding "optimistic" posters at COD page, theres really no need to rip them a new one is there?
