Very important direction taken by FWA here - and one workers in most industries can be relieved about.
If FWA had accepted much of Qantas' argument, there would have been a wholesale change in industrial tactics from managements in many companies. Don't even bother to negotiate, FWA will be prepared to make changes for us.
Fortunately FWA have sent the message that they will make small changes to streamline things, but won't make large fundamental changes to contracts. They'll simply give them a contract to work with until they can negotiate another one.
Well done FWA - a logical, calm decision that will discourage the dreadful tactics used by Joyce from being used again in other industries.