Sorry Teresa, wasn't trying to say it was wrong or anything like that, i'm just curious as to why they wouldn't simply "DISEMBARK" and have the passengers sit around at the gate instead of on the Aircraft. I sort of understand that in some situations there may not be a gate available for whatever reasons, perhaps its a hassle to organise to get them all off and then back on again due to staff requirements, but it just seems like it would give them less reasons to whinge about the situation.
Personally I'd rather be back in the terminal where I can go for a walk or whatever but i'm guessing there must be some good reasons for keeping them onboard instead.