IXixly, how long have Australians been "deplaneing"? Americans "deplane" Australians simply disembark. One "expert" said there was no air conditioning, and the wait was 3 hours (and hoping for a refund) JQ said it was 2 hours and the air conditioning was functioning. Personally from experience I would prefer to sit and read, or gaze into space if I was the PAX rather than become part of a unfortunate experience. I would also like a sign made up and flash it up on all in flight entertainment screens." ****e Happens, sorry but our policy is to get you home in one piece. All complaints should be directed to the QF jet base on the 92 floor.