PPRuNe Forums - View Single Post - Jetstar passengers trapped in Hawaii
View Single Post
Old 13th Jan 2013, 07:26
  #9 (permalink)  
Capn Bloggs
 
Join Date: Mar 2002
Location: Seat 0A
Posts: 7,872
Moa9,
I hope that was tongue-in-cheek. Otherwise, you have a lot to learn before you make it to the left hand seat...

Originally Posted by Aeromedic
I HAVE asked senior cabin staff to make an announcement to all pax, only to be told that THEY don't know what is causing the delay.
You should have asked "why are we delayed?" When they say "we don't know" you then say "could you please find out and let us know". Hopefully even the simplest staff should then head to or handball the communicating to the cockpit.

Communications/Pax PR is a big issue these days. Get into it!
Capn Bloggs is offline