And that's exactly what they want you to believe.
The actual truth is that individually you are alot more powerful than you think.
Any problems with ryanair and you contact this government agency.
Thay will come along to a meeting with you and discuss politely the options.
If Ryanair still refuse to play by the law then they'll be taken to court, not by you, but by the GOVERNMENT!
There is a government agency out there right now who specialise in this. It's their job. That's what they do! Capice.
Ryanair must be laughing. Scratching their heads wondering how the hell they've got away with it for so long!