Who was right? Having a happy workforce all pulling together
But one part of the workforce wasn't pulling together was it? It was conducting industrial sabotage any time it could. Either by enforcing daft industrial agreements or annual strike threats. Now mercifully all a thing of the past.
Ironically the 'happiest' pullinf together atmosphere I can recall at work (excluding mixed fleet) was when the grumpiest bits of grumpy fleet were in self enforced exile at Bedfont.