I agree that this should be expanded to other airline personnel...as a station manager with a major airline since 9/11 my workload has quadrupled,from running one station to four and expanded responsibilities in Europe,....with of course no extra money.In a recent five day period I had meetings in Rome,Manchester,Dublin,Shannon,Gatwick and Washington DC.My average daily email count is 100plus......I'm not complaining,no point, just have to get on with it or find another job, but this should be a good example of what 9/11 meant to a number of airlines as they struggle to survive.