Flew from Luton for the first time in many years this week and landed last night.
Thoughts: -
Fairly pleasant check in and departure areas, security was reasonably smooth despite being a very busy time (morning of 24th Dec). However, duty free and eating areas did not have enough seats to accommodate everyone and people were forced to sit on the floor. Gate areas as I would expect from a Lo-Cost base (like Liverpool).
Arrivals made it look like a third world airport. A longish external walk in the cold wind to a door, then up stairs to a shabby corridor and down stairs again to a bare UK Border hall. Welcome to the UK?? It seems domestic arrivals have a better route, but how many domestic arrivals are there?
Why no covered walkway to the car parks. In both directions we were cold and/or wet walking to/from the terminal. If Liverpool can manage a multi-storey, surely Luton can?