Ok, before everyone has a collective coronary..........
This is obviously a passenger complaint that would be more suited to flyertalk.com or !!!!!!!!!!!!!!........
however it is indicative of the fact that when there is a small dusting of what is essentially water, the south east of England seems to be totally unable to cope with the conditions. Without putting the blame on any party, does it not show that there should be investment in facilities that can deal with what is becoming a more frequent occurence?