Atco-Matic....
Mate, I am sorry for your friends who had a bad experience, but so did just about everybody else, not only at LHR (That's Heathrow to you) and Stansted (Which closed) and not to forget the poor sods who were stuck on the M11 and other Motorways around the traps. Why not put the blame on BA for that as well.
I'am with Niaga Dessip on this..... First you say it is a BA flight and then you claim that Mr. Branson's crew made a pig's ear of it, and then you show your age by making reference to Bealine etc.??!!! Bealine eh.??
It wasn't a Trident they were on was it.?
This all points to somebody who is not involved in Aviation at all and who has no idea what happens, or what the priorities are in a situation like this. It is rambling. not factual, and, if you REALLY are an Atco unbelievably naive.
Rant over.
PS..... Bealine eh.?? Ahhhhhhhh de Haviland.