Whilst on the subject of broadband, I currently use AOL and signed up for their BB package (free modem etc). However on setting it all up, no 'link' light avail on the modem, after a lot of head scratching it turns out that my phone connection for the pc is too far away from the primary phone socket (some 30 mtrs of cable some of it buried in the wall).
So be aware incase you have a similar setup.
All credit to the staff at AOL though, all freephone customer service and tech help with only a 4 min wait listening to Shania Twain.
Only downside I'm back on narrowband