Flew with Emitates in their J class at Christmas as far as BKK and back. Had marvellous service on what was a completely full flight. Cabin Crew still managed to find time for a chat to me though !Travelling back on xmas eve and a very kind gate agent upgraded me to First on the DXB - LHR leg. What a wonderful experience that was!!!
I'm fortunate not to have experienced any poor service on any of the flights I've taken with Emirates - but I guess as someone else as already said 'somepeople do their job better than others'
Cheers guys - I think you do a great job !