Those who accepted the terms & conditions for the iCadet / C-Scale package deserve no sympathy. They went in knowing full well of what they were agreeing to, and if they didn't then the old saying "A fool and his money are easily parted" rings a bell.
Did we not all join knowing and accepting terms and conditions? I guess none of us deserve sympathy and why bother to strive for better T&Cs? We all knew what we were in for right?