Passengers complain
about the airline when other passengers carry "too much hand baggage" as if the airline had made them do it.
Passengers complain if hand baggage is restricted.
Passengers complain they have to pay to put bags in the hold despite it being done to reduce their ticket cost.
Passengers complain when their bag is put in the hold f.o.c.
Passengers complain that are held in a queue too long.
Passengers complain that boarding takes too long because they weren't processed through the gate fast enough.
Passengers complain they can't book seperately and sit together (ho the hell could any airline do that???)
Passengers complain they don't like where they are seated when they were offered the chance to choose but decided not to bother.
Passengers seem to think that the front of the aeroplane arrives sooner than the back.
In all the above cases the flight almost certainly left on time and arrived early.
I expect there were passengers complaining about that too.
But the silent majority (over 90% I'd venture to suggest) thought they'd had a pleasant, good-value flight in comfortable seats that ran to schedule and were well looked after by superbly Professional crew. Whose opinion should Easyjet act upon?