I got a good deal on a Sony Viao a while back, but was irritated by the battery running down over about 4 days. They sent me a new battery, but it was the same.
Finally, a Sony man that had bothered to read the tec specs, told me that was normal. I grumped so much they let me keep the other battery. Seemed fair enough.
I raely run cycle the batteries however. Perhaps I should, but modern ones don't demand it like the old Ni Cads . . . do they?