JFW.
Have you via email AND phone:
Contacted CLARC?
Contacted G.S.?
Made a official complaint to CASA!!!!?
Contacted AFAP (if you are not a member, why not?)
Contacted G.S. boss (M.T.) Ill give you a clue, his name is common with a awesome cricketer from about ten years ago).
Contacted your local federal member?
Make another official complaint!!
If you got to the end with no luck, start from the top again. It's like a dog with a bone.