I agree with you Condorox, IB needs some trimmimg of routes and capacity, and improve several aspects of their operation (ie on-board service...)
I just wanted to point out some things that I thought were unfair claims against their staff, and some statements about their finantial performance.
Heathrow Harry, IB only operates A320 family and A340, so I don't understand what you mean by "load of different types of aircraft". As far as IB reacting late to LCC, I couldn't agree more.