DB
Flown many hours as PIC on the L and L1 and a few on the 225. Now I pay the bills. Our people didn't like the 225 much before these recent episodes, the Puma family generally was not liked after April 2009, especially so hard on the heels of Cougar, all helicopters were feared.
I spent many hours after REDL explaining the 225's outstanding features and the differences from the L2, trying to assure them of the integrity of the 225 MGB without trashing the L2's reputation. Now I am struggling to maintain any trust with passengers.
Whether I turn to AW (tail) Sikorsky (MGB) or EC (MGB) I find myself unable to offer reassurance. Now, passengers are over all things Puma and want the S-92, it's performance over the last 3 years has earned it some tentative trust.