I'd take a guess and say that everyone else viewing this haven't got a clue what program you're talking about. I certainly haven't
I presume you've been conned into downloading some cheap mickey mouse piece of software? If so, what do you expect for the money
Anyway, guesswork aside - can you tell us exactly what this software is called (including the name of the publisher) and where you downloaded it from. It may help us understand the problem