Gaunty - I guess it's an attitude thing but I never had an issue that wasn't professionally resolved to the satisfaction of both sides.
And that is the key to conducting business with CASA. Seems some here believe "up the guts with heaps of smoke" is the way to deal with CASA - and have found it doesn't work.
The display put on by the Chair and senators in the inquiry is nothing short of embarrassing -childish comments and questions, complete lack of understanding of the regulations and the law.