Yeah wakey wakey abfab
I've lost count of how many times ground staff never
1/ say thanks
2/turn up
3/cancel an unwanted jump seat.
They are the lowest priority I'm afraid.
Having said that there is one particular commuter that gets J3 from me every time now because he holds 3 J1's 2 J2's for himself and his wife over a couple if days and NEVER cancels the ones he doesn't want
He is a repeat offender.....