The problem you failed to have grasped is that if you don't make any profit you can't care about customers, passengers and fellow employees for very long as you'll go bust. Simple.
You're still fooling yourself that Iberias woes are down to handing over the MEX and JNB routes to BA, neither of which are true. If you could make money on JNB and MEX you'd still be flying them. Still, I notice the subtle change in your post that now it's the cargo thats gone to BA and not the passengers according to your ever-changing list of accusations.
Last edited by Hand Solo; 18th Nov 2012 at 07:06.