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Old 31st Oct 2012, 12:21
  #134 (permalink)  
BOAC
Per Ardua ad Astraeus
 
Join Date: Mar 2000
Location: UK
Posts: 18,584
You have to hand it to the **** - on TV this am "We will be taking on extra staff - pilots, cabin crew, engineers etc, but not Customers Complaints staff as we don't have any of those........"- brilliant
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