I'm pleased to see that Onetel have updated their 'Network Status' page, to reflect current problems - I was unable to access most websites for part of yesterday when Onetel were still displaying 'All Serviceable'. It would also help if Onetel put a date/time to the status information. This morning I had to try an alternative access number before connecting, which supports the previous comment by 'newswatcher'.
However, generally speaking I have been satisfied with Onetel. I've used their 'Unlimited' service for nearly two years, with only occassional problems, and at £12.99/month I consider it good value. Connect speeds are not the fastest, but usually adequate for my needs. The e-mail 'address distortion', whilst annoying at the time, was quickly and easily fixed, after contacting 'Tech Help'.
Many ISPs, especially some of the bigger names, get a lot of criticism from customers. IMHO, Onetel gets less than most, and at least (for the time being!!) it is still around - unlike many of the spectacular failures we have seen in the past.
Last edited by spekesoftly; 22nd January 2003 at 10:43.