MFL is a good pilot, a good father, a good husband a good host, a good neighbour. He just doesn't suffer fools gladly. There has to be someone in an airline who insists on the job being done correctly, and then calls a spade a spade if it isn't. Too many 'precious dears' in CX these days who need their mommies nearby to wipe their nose when their feelings are hurt. I doubt MFL is losing much sleep over your comments....