quick wins sums up the Clark response to Ben's blog quite nicely I would say. Plus he/she seems to know what they're talking about!
quick wins
Posted October 12, 2012 at 5:04 pm | Permalink
“The article by Ben Sandilands ‘Airservices ‘lost Virgin jet’ screen grab unmasks its lie’ is simply wrong.”
Not the entire article Mr Clark – to what specifically do you refer?
“Any suggestion that there is a ‘cover up’ by Airservices is completely false.”
What do you call attempting to under report the event Mr Clark? Covering up? Or something else?
“The incident that occurred on 28 September was immediately reported in our incident reporting system by line management.”
The report was issued in it’s original form, despite apparent protestations from controllers who witnessed it. It is reported that those who insisted on proper reporting have subsequently been ‘counselled’ – so much for your Just Culture you later speak of.
Why do you think Senator Xenophon has been asking for clarification of the workings of Just Culture in Senate Estimates?
Your staff simply don’t trust they will be treated fairly. It is probably the same reason your line manager did not choose to correctly report the higher incident level in the first place. Where does the intimidation start Mr Clark? And where do think it will end?
“The aircraft was never ‘lost’ to Airservices air traffic controllers. It continued to be displayed on all air traffic control displays managing the airspace and was not in the vicinity of any other aircraft.” – Mr Clark, you are an accountant. You are not an Air Traffic Controller. You do not have ATC operational knowledge to make that claim. Whoever told you to say that needs to be held to account – but we will presume they are a PR specialist, not an ATC specialist. The fact that this aircraft did not come in to conflict with another was pure luck. We are running out of pure luck Mr Clark.
“Airservices first priority will always be the safety of the travelling public.” – How very reassuring.
“Australia’s enviable aviation safety record is dependent on transparent safety reporting through a ‘Just Culture’ policy which encourages staff to openly and honestly report information without concern that it will be used to their detriment.”
Yes it should be, but the punitive actions within the ATC group against individuals who repeatedly point out the crumbling under resources system are there for all to see. Everyone knows they are an overt warning to shut up or face the consequences. Such is the Just Culture you boast of Mr Clark.