I believe that there is one 'rotten apple' amongst the A/G persons at Cumbernauld. Pity that the others are being tainted with the same brush. After I flew through the ATZ recently (after contacting them first on the radio), I got a cheery 'thanks for the call
I agree , this was my first time visiting the field, nice runway, had a excellent lunch in fine facilities, even had a helpful FI type offer me some really useful info about EDI transition routes and procedures for my departure which was greatly appreciated. The place had really nice atmosphere and people, I would in no way let the nutty stuff from the tower on departure taint what was otherwise an excellent experience and I look forward to a return visit.