Senate Estimates 23/5/12.
Pages 38 – 42 (PDF) - Air Services Australia: Simply serves to confirm all fears that despite the rhetoric, a clerical empire has been built and will be 'sacked' as needed to produce 'efficiencies' when required; simply unload a thousand or so 'clerks' and shine. Yes Minister, we can shed 400 jobs next year and still maintain our efficiency. Refer Clark page 41 (PDF).
MQ321 # 25 - I am not asking for the ATC's job here but am mouth agape at the type of manager/management that decided it was no big deal.
RS # 28 - One wonders if there were enough staff to remove the controller from the console after the incident?
Agree Ben has to earn a crust in a difficult, competitive cyber world and he is the best/ only one we have for news.