The GST belongs to either the customer or the government, not the
company.
I have been told that one thing JQ do is not refund the airport tax component of the fare, surely it belongs to either the customer (if there is a refund) or the government (if that same pax departed) and not the company?
Maybe this was not all GST but other taxes as well.
But, when you look at what JQ do, it makes you wonder what they are really entitled to keep.
Fare - alone - OK
* but then they charge for baggage (but someone does not travel), are they entitled to that charge refunded?
* then they charge for seat allocation,
* then they charge for hire of entertainment unit,
see where I'm coming from?
I guess it really does come back to the LCC and their terms and conditions.
My neighbour (staff) has informed me just this morning that JQ cannot be doing too well on the HNL service based on the current school holiday loadings. They wanted to go to HNL (QF only) but had next to no chance. JQ on the other hand had heaps of seats each day of the holidays (after the 1st weekend that is) as high as 70 spare some days.
Whilst Hawaiian and QF were chockers - those management types are so clever.