I read this posting with interest, and wonder why when someone within the industry and has figures and facts a member of the public starts doubting costs involved. Its the same with inflight catering and the tray costings. Yes I agree its does sound "wild" figures, but many of these costings labour/time etc are taken into account, and airline ticketing is not easy either to understand and to print. After working in Thomas Cook we had to print airline tickets and every week complete complicated forms which had to be correct and have zero mistakes listing ticket numbers etc.