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Aurela (Operating for Monarch) off the runway at BHX
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2nd Oct 2012, 08:23
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Andrew Bowyer
Join Date: Jul 2008
Location: La Lucerne, France
Age: 73
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Just a slight diversion but my daugther, who was a pax on this service, has just had a full refund paid into her bank account by Monarch without her having to fire a letter in anger. Pleasing in times of poor customer service.
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Andrew Bowyer
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