However much sympathy I have with what you both say, it is a sign of the times and one we are obviously going to have to get used to. These days it is often the ancilliaries that determine the profit or loss on a seat. So when a
Kit Kat means make or break, that 11p or 40kg per hour, or whatever number you want to put on the sheet is going to come in for close scrutiny.
Your 11p becomes their fourteen million dollars.
Washing aircraft and maintaining their exterior condition (seals etc) results in very significant fuel savings, but how often do we hear of that line pushed
I am hearing it every week, these days. Anyone who ignores potential savings in this market is likely to find themselves at a competitive disadvantage, and in the world of "
low cost" that
washes less than the aircraft used to be!