Next time you decide to work on a G day or help out your dear employer, read this and see what Cathay really thinks about you and your rights, your life, and anything you feel strongly about that differs from their corporate view. You are an inconvenient necessity. You are held in utter contempt. You are of no value and have all the attributes of a moron.
Just as long as you know.
By the way, if you are naive enough to believe otherwise, apply the above hypothesis to EVERYTHING CX comes up with. Then, at least you can help out in the true knowledge of who and what you are actually helping.