PPRuNe Forums - View Single Post - Aurela (Operating for Monarch) off the runway at BHX
Old 23rd Sep 2012, 18:35
  #177 (permalink)  
fireflybob
 
Join Date: Jun 2001
Location: UK
Posts: 3,982
Likes: 0
Received 1 Like on 1 Post
Monarch sent an email to ALL pax to advise them. Whether they opened it is another matter, as they may have deleted it thinking it was the weekly offers email.
Whiskey Zulu, thanks for that information.

Question I would like to ask is when were they sent the email? Had the decision to sub charter been made by the time of booking and if so were the passengers made aware then?

If I have booked a flight and then get an email a couple of days before the flight and I am not happy with the new travel arrangements it may be difficult to arrange travel with another company. Also if a passenger elects not to travel for this reason, will they get a full refund of the fare including taxes and charges etc?

Last edited by fireflybob; 23rd Sep 2012 at 18:36.
fireflybob is offline