the ones who think you should feel privileged to fly with them (anyone from BA reading this?
Certainly did in 1980 but King & Marshall sorted that out. Always good to do a 'Putting people first' re-run, though.
Presently in Sydney and met up with friends who came out a few days ago in Singapore economy. They felt that the CC appeared to consider them a nuisance and unworthy of their attention. Regrettably, having recently dealt with (one or two, not all) SIN ground staff, I wasn't surprised.