Advice sought
Afternoon all, I'm currently in need of some impartial advice. My family and I live in SFA near Reading and have done since January 2012. Yesterday I gave a gas meter reading to Scottish power which has been logged by the company, accepted and no questions asked. I have, however, noticed that there does seem to be a problem with the meter. Whilst we haven't used very much gas at all the meter doesn't seem to be going around.
I said to the customer service lady that there may be a problem with the meter but I didn't categorically state that. She has made a note on file but was left at that.
Should I now call them back and state the meter is U/S and do battle from there or leave it as per. The customer service lady did say the meter reading hasn't changed since 2010, so surely they aren't that concerned?!?!
Thoughts and comments are welcome......!!