For Fred.
Another possibility: has he changed his e-mail address? If he has then I think he will have to re-register. (Actually that's wrong. You can alter your e-mail address, once logged in, by going to the 'User CP' on the left of the top yellow row of links)
If not, he could, on the log-in page, type in his name and then click the red 'forgotten password' phrase. He will then be sent his password by e-mail.
Last edited by Hipper; 15th Sep 2012 at 19:54.
Reason: Wrong info: can alter e-mail address