SLF occasional vistor to this site ... been travelling on business for over 30 years; 95 countries at the last count and goodness knows how many airlines - many of them now defunct. My company is going through tough financial times and forced me to take Ryanair for the first time this week. I was dreading the thought - however ..... my observations are:-
1) The website was not particulalry difficult to navigate,
2) the flights departed on time and clearly this was a priority (can't over emphasise how important this is to business passengers !!)
3) The fare - booked 5 days before departure - was £127.00 the next cheapest my company travel coordinator could find was £497.00 on a certain German carrier. BA didn't feature !!
4) The Ryanair crew were friendly and efficient - and they got me to my meeting, and home to my loved ones, on time.
Overall, I was quite impressed - particuarly with the price! Many of the knockers on here I suspect work for more traditional airlines - the ones who think you should feel privileged to fly with them (anyone from BA reading this? Anyone remember the marquees in the Terminal 4 car park and flights leaving without passengers - how's that for poor treatment of your customers?). So far, a very happy Ryanair customer.
Last edited by DeepDene; 12th September 2012 at 16:19.