Sober, she didn't forget. She flew out to Alicante and spent 15 days in a
villa, and never left the house to go to town once, never popped round to the
neighbours to ask if they had a printer, never bothered to ask in one of the
hotels near ALC if they could print the passes for a small fee, presumably never
spoke to anyone, zip, nada, all trip?
Lot of information there jabird, are you the lady's husband perchance and
therefore (rightfully) pee'd off at the extra cost?
No, I'm (rightfull) pee'd off at people who complain after they have been
stung by t's and c's they agreed to. Nothing in my reply wasn't already in the original article.
(My bold)
Are you referring to the "original" Independent article linked by the OP? I have just read it again and your information is much more comprehensive than that given in the article.