Ryanair is a business, it is owned by its shareholder who choose to have MoL run it for them. The primary purpose of the company is to make money for said shareholders... it is a secondary matter the business happens to be an airline.
The only thing that matters is 'shareholder value', if the shareholders believe they are getting a good return then they'll leave MoL well alone to get on and make them money.
Confusing websites, tricky small print, scandalous fees for printing a boarding card, fuel load policy, et al ... are a means to an end (taking as much money as possible from each customer and reducing operating costs) and MoL will do whatever he believes he can get away with in pursuit of delivering the results his shareholders want ...
What amazes me is that passengers continue to choose to fly with Ryanair, despite the often adverse publicity and stories of 'rip off', however given that people must be making that choice of the their own free will then the business will continue to operate. Maybe there is a limit to what passengers will put up with, but the threshold has not been reached yet.
Personally I have never set foot on a Ryanair aircraft and I can see no good reason why I ever would ... there is a lot I do not like about the operation I choose not to be a passenger.
Last edited by avturboy; 6th September 2012 at 20:16.