QF94, in the past I have had nothing but admiration for Qantas staff. I still remember that feeling of relief on boarding a QF B747 at LHR - I was "home!".
However that feeling faded by 2002 when I had a flight experience I never want to repeat.
The whining by Dixon,Jackson and the Board and their successors became deafening, and it's typical of a company that not only cannot compete, but doesn't have a single original thought in its collective management brain.
To paraphrase the old Irish joke "you can't get anywhere from where you are now", hence my observation about closing the whole thing down and starting again with a clean slate.